Alma BB Bag M46990 Monogram coated canvas

                    Shipping & Returns                  

Order Confirmed: Within 24 hours, will send you order confirmation messages through WhatsApp/Email.

Processing Time: Need 2 days to prepare shoes after the order is confirmed.

Quality Check: After the shoes are ready, will send a quality check video to you through WhatsApp/Email, and then send the shoes out to the logistics company.

Shipping Time: Start from sending shoes to the logistics company:

6-8 days (fast shipping)

10-14 days (normal shipping)

Total Delivery Time: Order Confirmed + Processing Time + Shipping Time.

Customs Policy: If customs seizes your package, we’ll send you a replacement at no extra cost to you.

Customs Fee: Normal shipping won`t charge customs fee. Fast shipping(Fedex) for some European countries may charge a little customs fee about $10.

Refunds and Exchanges:

You can cancel or exchange the shoes before shipping.

Note: There would be a 6-8% international cross-bank fee if you cancel. Money would go back to your account in 10 business days.

Cannot return or exchange if you order the wrong size by yourself. Ask customer service for help if you are not sure about the size.